Cancellation

The rules below are the ones on your order. You can also see them before you confirm the booking.

• Cancel or move for free at least 12 hours before the visit.
• Later than that, the fee is 50 lei — the team is already on the way or held the window for you.
• If we cancel, you pay nothing and we offer the first free window.
• Not happy? Write to us within 24 hours with a photo and we come back to redo that area for free.